483 Green Lanes
London, N13 4BS
Tel. 0203 637 4739
All our software uses License Key Activation. This means that a particular license key will be locked to a particular computer.
Software takes a lot of work to create and relatively little work to copy. Spark-Space encourages you to make copies of the program disk(s) for safe keeping or to give to your friends and colleagues so they can install a trial version of the program. However, the license key must only be entered on the specified number of computers according to the end user license agreement (EULA) which accompanies the program.
Once you have entered your license key, the key must be activated within 30 days. The program will remind you every time you start it that the key has to be activated. Activation means that your key, together with some information about your computer will be sent to Spark-Space and, once verified, an activation key which is locked to your computer, will be sent back and the license will be activated. The information sent to our activation site does not contain any personal identifiable information. The Spark-Space activation team verifies that the license will only be activated on as many computers as permitted.
Please note: If you have previously activated your license key and then re-installed your computer's operating system you may find that the software activation will fail. In this case please contact our activation team or software support with your license key so that we can re-authenticate your license key.
We offer the following activation methods:
The first two options can be done on-line in a matter of minutes. For the other options manual intervention by the Spark-Space activation team is required and it may take up to two business days for the activation key to be returned to you.
To activate your software, click on Help and then "Activate License Key". This will start the License Activation Wizard dialog where you can choose the activation method. Please follow the instructions displayed by the program to activate the license.
If your computer is not connected to the Internet you need to use one of the other options (Activation by Email or Fax). Alternatively, you can open the e-mail or fax that is generated for you and copy and paste the encrypted license and machine key onto the activation page which you can reach by clicking here (opens new window).
If you have any questions regarding licensing or license activation, please do not hesitate to contact us.